Fast Company: Why TED Gave Up Control of Its Brand, and Why You Should, Too
November 17, 2014
YOU SPENT A LOT OF TIME CRAFTING AND CLOSELY MONITORING YOUR BRAND, BUT GIVING CONTROL OVER TO YOUR AUDIENCE COULD BE THE BEST THING FOR IT.
BY KARL RONN
Imagine giving away your formula for success and your brand name in order to grow your business. TED did just that and prototyped its way into the future with TEDx.
What led TED down this radical path? In 1984 Richard Saul Werman foresaw the convergence of technology, entertainment, and design and created TED to be the world’s most elite conference, invitation only and more expensive than any other conference.
When Chris Anderson bought the company he pledged to keep the spirit of TED alive, but the great expansion of the Internet called for a new business model. The organizers realized that producing a great conference was no longer enough—people wanted to co-create with TED, not just sit back and listen. So while other conferences closely guard their content as proprietary, TED decided to open its brand first by posting free videos from TED Talks.
How did they know this approach would work? They didn’t. Rather, they conducted cheap, fast experiments and learned their way to success.
With TEDx, a grassroots phenomenon that has caught on around the world, TED took another risk. Reaching out to potential partners, it gave away assets associated with the TED brand to allow anyone to run a TEDx conference. Wherever people have “ideas worth spreading,” a TEDx conference is likely to pop up. TEDx organizers have full use of TED’s success formula: the TED logo, TED talk format, stage set, websites and existing talks—essentially, TED-in-a-box.
TED’s growth strategy—giving away assets associated with the TED brand for mutual benefit and future growth over time—gave them a huge competitive advantage that allowed them to rapidly scale by building on past success while growing the core business. In five years, TEDx expanded into more than 133 countries and has grown its effort to change the world with 40,000 “ideas worth spreading.” Just about every day, a TEDx event happens somewhere in the world.
Along the way, TEDx has also solved a problem for the main conference in today’s world of instant news. In 2013, Anderson used TEDx and the local organizations as a talent search to find the very best people to bring to the main stage at the annual conference. Brilliant innovation can come from anywhere, and now TED has the network to find it.
CONTROL AND CURATION IS THE NEW SKILL
TEDx is not without its critics, who argue that TED could lose control of its brand, but they miss the point—losing control is exactly what allowed TED to scale its business and rapidly expand into emerging markets. TED controls the essential core brand while keeping a curator’s hand on TEDx.
As Anderson explained earlier this year "It's only by genuinely granting power to local organizers that TEDx could have achieved its current scale. Organizers learn from each other, and we are committed to empowering them with tools and advice that will allow each year's events to be a little better.”
At the same time, TED maintains tight control of the main stage in Vancouver. The quality of this conference is critical for sustained success. Anderson knows this and adapts the main conference live to emphasize the themes that are resonating with the 1000 thought leaders who attend. This emergent process is a critical element of success. What spontaneously resonates at TED will be “ideas worth sharing,” and ideas that without the conference attendees would never have realized were so ready to explode.
By giving up control in ways that many traditional businesses would find unimaginable, TED expanded its reach globally, outstripping competitors with the power of its brand.
LEVERAGE FUTURE FORCES OF THE NEXT DECADE
TED lives one step ahead. As technology changed, TED reinvented its core business to capitalize on the accompanying social phenomena. It embraced the turbulence and transformed itself into a new organization through a reciprocity-based business model for creating growth that leverages future disruptions.
How can you leverage future forces to your advantage like TED?
Uncover your right-of-way, an existing platform where you already have permission to innovate with authenticity. Which of your assets have value for others and could also help you create complementary business growth? TED packaged its right-of-way as “TEDx-in-a-Box.”
Find the best partners, ones who will allow you to accomplish what you could not do alone. Which partners will lower your risk, increase your innovation potential, and look out for you? TED reached out to passionate “TEDsters” around the world.
Learn by experimenting. Give away assets intelligently in order to learn how to create value in new ways. The goal is to learn in an open, low-cost, and iterative way that allows for time to discover which questions to ask. How can you and your partners learn how to make money in new ways within your right-of-way? TEDx began as an experiment in rapid prototyping to perfect a recipe for what to give away, what to control, and what to curate.
Scale it once you figure out what works, but keep it small until you are ready. The focus here is on how to make your new business big. Cloud-served supercomputing will be an amplifier for almost everything. When you are convinced that your business is desirable, viable, and ownable, you are ready to scale. TED grew its brand globally by distributing the best TEDx talks through the cloud.
Over the next decade, cloud supercomputing, the rise of digital natives, socialstructing, and gameful engagement will disrupt and reshape business as we know it. These future forces will require companies to totally rethink their marketing and branding—to rethink how they experiment to learn and ultimately how they do marketing, advertising, and commercials.